CoastalStyle
elegant design with a light touch

Customer Feedback from 2007

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Coastal Style has great rugs, and we believe wholeheartedly that the best way to grow our company is through helping our customers get what they want. We started collecting customer emails in late fall of 2003. Presented here are some from 2007.

  • I think your company did a fine job with our order…My only disappointment is with myself for allowing my husband to overrule getting the 9x12 for the 8x10. I should have held out for the bigger size!

    Rug: 8' by 10’ Yunnan Wicker Natural seagrass rug bound in wide wool cashmere applied at 2" on face with hand-sewn mitered corners.

    Lynn B., Palmetto, FL,       September 28, 2007


  • Rug: 10' by 5' & 12'-10" by 15' Chinese Seagrass Natural Bound in Soft Cotton Twill Sawdust at 3" on face with mitered corners.

    Erica D., Chatham, MA,       September 22, 2007


  • The ordering process was very simple and the website very comprehensive. The rug came very quickly (within a matter of days, including shipping) & was just as I expected (if not better).

    Rug: 6’ by 9’ Lana Grand Tournai sisal-wool rug bound in wide cotton honey applied at 1-1/2" on face with hand-sewn mitered corners.

    Katie H., Chicago, IL,       September 18, 2007


  • Very pleased with the customer service rep I placed the order through. She was very helpful & pleasant. I love the rug, and the quality. I also like the fact that it has a latex back & I don’t have to use a rug pad. My order also came sooner than expected. Thanks so much –I’ll definitely use your services again!

    Rug: 10’ by 8’ Bengal Beach Dune Jute rug bound in wide cotton border in the Antique Gold color applied at 1-1/2" on face with hand-sewn mitered corners.

    Connie C., Charlotte, NC,       September 18, 2007


  • I have been meaning to contact you regarding the rug I ordered – I love it! It came out perfectly! Diane was very helpful with selecting the proper color for the binding. The ordering process was smooth and easy. Customer service was great and it came so quickly!

    Rug: 13’-1” by 14’ Structure Zanzibar Echo bound in our Soft Cotton Twill border in Sawdust at 2” on face with hand-sewn mitered corners.

    Elizabeth B., Little Silver, NJ,       September 5, 2007


  • I am very pleased with the rugs I have received. Diane was very helpful, and my swatches came very quickly.

    The only suggestion I would have is the fact that the trims on the website do not show actual colors – so the colors that I received were much lighter than I expected. Maybe a description of the colors would be helpful. [Different computers will show colors differently based on the video hardware and monitor settings. Also, colors will seem slightly different based on light sources. For instance, sunlight “looks” different than a standard incandescent light. We encourage you to order samples as Louis did to see the colors and textures for yourself in the room that you will have the rug, and we will apply the cost of samples toward the purchase of a rug 5’ by 8’ or larger.]

    Rug: 4’ by 6’-9” and 4’-5” by 9’-6” Chinese Seagrass Natural rugs bound in our wide wool Lichen border applied at 1-3/4” on face with hand-sewn mitered corners.

    Louis D., Stamford, CT,       August 30, 2007


  • The rug is Gorgeous! Just what I wanted & ordering couldn’t be easier. Thanks for all the help.

    Rug: 10’ by 14’ Structure Zanzibar Echo bound in narrow cotton in the Moss color at ½” on face with lapped corners.

    Cathleen D., Washington DC,       August 10, 2007


  • We’ve been extremely pleased with our rug. It was very helpful to “click + view” various combinations, and we were able to get exactly the rug we needed for less than we expected.

    Rug: 8’-5” by 13’-5” Structure Zanzibar Wave bound in Moss leather applied at 2-1/2” on face with hand-sewn mitered corners.

    Linda O., Rockford, IL,       August 9, 2007


  • We are very satisfied with our rug. It looks beautiful.

    I was very impressed with your organization. Your staff even returned my call on Sunday.

    Rug: 10' by 13' Yunnan Wicker Natural seagrass rug bound in Smooth Linen Moth applied at 2" on face with hand-sewn mitered corners.

    Barry G., Los Angeles, CA,       August 2, 2007


  • It was really pretty and all that I hoped it would be. Although some people think sisal is uncomfortable - I love the feeling on my bare feet! I think your service was great!

    Rug: 4' by 6' Structure Jacquard Diamond Nutmeg Rug bound in Chartruese Soft Cotton Twill applied at 1-1/2” on face with hand-sewn mitered corners.

    Molly M., Hawthorne Woods, IL,       July 24, 2007


  • Having the samples sent prior to ordering helped visualize the rug better. The rug was just what I expected - GREAT!!

    Rug: 8' by 4'-2" Textura Brussels Maple bound in Smooth Linen Bravo Red applied at 2-1/2" on face with hand-sewn mitered corners.

    Caroline C., Annapolis, MD,       July 3, 2007


  • The rug is absolutely perfect! The sales people were very helpful, and really knew their stuff. I would highly recommend your company to my friends (in fact I have!)

    Rug: 6' by 9' Structure Jacquard Chevron Natural bound in Smooth Linen Yale Blue at 1" on face with lapped corners.

    Stacy F., Riverside, CT,       May 19, 2007


  • Excellent product! Excellent Service! Excellent Quality!

    Rug: 12' x 2'-6" Textura Agave Superior Poplar bound in Leather Taupe with 1 1/4" hand-sewn mitered corners.

    Britt M., Anacortes, WA,       May 7, 2007


  • The rug is absolutely perfect!

    Rug: 6' x 9' Structure Jacquard Chevron Natural bound in Smooth Linen Yale Blue with 1" lapped corners

    Stacy F., Riverside, CT,       May 14, 2007


  • You at Coastal Style are the best! It was a pleasure to deal with you. The rugs are great!

    Rug: 5'-6" by 9', 8' x 9' Bonpresso Elements Larkspur bound in wide wool Bluebird with 3" hand-sewn mitered corners.

    Lynn B., Vero Beach, FL,       April 26, 2007


  • I am very pleased with my new rug. The online ordering process went smoothly, and the rug that arrived looked exactly like what I expected.

    Rug: 12' x 9' Adirondack Tatami Natural bound in Wide Cotton Pitch Black with 1 1/2" hand-sewn mitered corners.

    Monika B., Berkeley, CA,       April 20, 2007


  • The rugs are beautiful. Thanks.

    Rug: 10' x 8' Chinese Seagrass Natural bound in Smooth Linen Antler at 3" with lapped corners.

    Susan W., Birmingham, AL,       April 16, 2007


  • The selection is amazing and the value is even better. I love my new rugs, they are exactly what I was envisioning for my home!

    Rug: 10'by 8', 14'6" by 10', and 4'10" by 4'10" Yunnan Wicker bound in Soft Cotton Twill Soldier Blue at 2" with lapped corners.

    Angela C., Alva FL,       March 26, 2007


  • We love our new rug and we appreciate your help. You were always very prompt in answering e-mails!

    Rug: 12' by 10'-3" Bonpresso Elements Driftwood bound in Wide Cotton Beige at 1-1/2" with hand-sewn mitered corners.

    Wendy F., Corpus Christi, TX,       March 9, 2007


  • I love my new rug. Your answered all my questions. Great customer service.

    Rug: 12'by 10' Bengal Beach Dune bound in pigskin shale at 1" on face.

    Diana B, Potola Valley, CA,       March 14, 2007


  • Thank you. The rug was in perfect condition upon arrival. Your customer service is "A+".

    Rug: 12'-11" by 10' Mesa Buff bound in narrow cotton Sherry at 1/2" on face with lapped corners.

    Angie F., Atherton, CA,       March 28, 2007


  • The service and pricing were excellent!!

    Rug: 10' by 8' Lana Grand Tournai Honey bound in Wide Cotton Honey at 1-1/2" with hand-sewn mitered corners.

    Anne C., Landenberg, PA,       March 13, 2007


  • The new carpet looks great! The entire ordering process was a breeze & the salesperson was extremely helpful. It even arrived earlier than expected. You are certainly my first stop for any future purchases.

    Rug: 10' by 8' Structure Jacquard Diamond Belgian Chocolate bound in Wide Cotton Chocolate at 1-1/2" on face with hand-sewn mitered corners.

    Joseph H., Fairfield, CT,       January 16, 2007


  • We really love our new rug and we truly found working with Coastal Style to be a pleasure. Thank you.
    Samples were great!
    Ordering was easy.
    Rug arrived early and was exactly as ordered.

    Rug: 6' by 9' Bonpresso Bahia Native bound in Smooth Linen Spearmint at 3" on face with lapped corners.

    Debra T., Jasper, IN,       January 29, 2007


  • My ordering process with you was quite beyond satisfactory - it was excellent; thank you...I can think of no way in which your service can be inproved. It was wonderful to experience the willingness to share product knowledge and immediate response. That's quite rare today!

    Rug: 11'-6" by 13' Lana Grand Tournai Honey bound in Wide Wool Ginger at 3" on face with hand-sewn mitered corners.

    Patricia W., Charlotte, NC,       January 18, 2007





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So happy to be working with y'all again! The rugs I've gotten from you several years ago always get rave compliments (and have held up beautifully)! Thanks!

Alice H, Johns Island, SC

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